Notifications

What RailCompliant tells you about, who receives it, where it arrives, and how to change it.

RailCompliant notifies you two ways: the bell in the top bar, and email. Every category can be set independently for each channel, so you can keep a full in-app record while sending only the urgent things to your inbox.

The bell

Click the bell to open Notifications. Unread items are listed newest first; when there is nothing waiting the page says you are all caught up.

Mark a single item read from the list, or use Mark all read. Items link straight to the record they concern — an approval request opens the inspection, a requisition opens the requisition, a filing reminder opens the locomotive.

What gets sent, and to whom

Account — sent to you about your own login:

Railroad ownership changes — when ownership of a railroad moves to or from you. Always sent.
My certifications expiring — reminders at 60, 30, and 7 days before one of your own certifications on My Career expires.
Welcome & onboarding — when your railroad is created.
Account access granted — when you are given a login to a railroad.
Password changed — a security confirmation. Always sent.
Role or permissions changed — when your role or certifying authority changes.
Verify your email and Password reset — the links you asked for. Always sent.
Support replies — when the RailCompliant team replies to your ticket.
Regulation watch — at most one email a day, when eCFR or the Federal Register shows something new for what you follow on Regulation watch.
New blog posts — new posts from the RailCompliant blog, if you asked for them on your profile.

The regulation watch and blog emails are the ones you chose. Each one has an Unsubscribe link that turns it off in one click, without signing in.

Billing — sent to the railroad's owner:

Checkout complete — confirmation that your payment method was accepted and your trial has started, with the date it ends. Always sent.
Trial ending soon — a reminder a few days before the trial ends.
Subscription activated — when a trial converts to paid, or a subscription starts.
Payment problem — when a payment fails and needs attention.
Subscription canceled.

Compliance — this is the group that does the real work:

Inspection routed to you — an inspection has been submitted for your signature.
Your inspection approved and Your inspection returned — the outcome, sent to whoever submitted it.
Inspections coming due — a daily digest, to administrators, of what is approaching its interval.
Inspections overdue — an alert to administrators when something has passed it.
FRA filings coming due and FRA filings overdue — the same for report deadlines (Forms 1, 3, 4, 5, 19, and annual notices), to administrators.
Waiver renewal deadlines — reminders to administrators as a waiver approaches its extension-filing deadline, escalating as the date gets closer.
Qualifications coming due and Qualifications expiring — crew designations approaching or past renewal, to administrators.

Maintenance:

Requisitions awaiting approval — when someone submits a parts or supplies requisition. Sent to administrators, and to purchase approvers whose limit covers it — never to the person who submitted it.
Your requisition approved and Your requisition rejected — the decision, sent to whoever asked.

In purchasing, nobody is notified about their own action.

Changing your preferences

Open Settings from the notifications page to reach Notification settings. Every category is listed with an In-app and an Email checkbox, grouped the same way as above. Untick what you do not want and click Save preferences. The page shows which address email will go to.

Notification settings with account and billing categories listed in a table of in-app and email checkboxes, the security messages showing their email boxes fixed on

Preferences are yours alone. Turning off overdue emails does not stop your colleagues receiving them.

A few messages cannot be switched off: ownership changes, the password-changed confirmation, the email-verification link, the password-reset link, and the checkout confirmation. Their email checkboxes are fixed. These are how you find out about an account or billing change you did not make.

Timing

Reminder categories are produced by a sweep that runs once a day. A due-soon digest arrives once per day, not once per obligation and not repeatedly through the day, and each reminder is sent once — running the day's check twice never sends anything twice. Event-driven notifications — an approval routed to you, a requisition submitted, a payment problem — are sent as they happen.